Privacy Policy

1. Introduction

This Privacy Policy explains how Finiti Solutions d.o.o. (“we,” “us,” or “our”) collects, uses, and protects your personal data when you use our website. We are committed to protecting your privacy in accordance with the General Data Protection Regulation (GDPR) and other applicable EU data protection laws.

2. Consent

Using our website, you consent to our Privacy Policy and agree to its terms.

3. Data Controller

The data controller responsible for the processing of your personal data is:

Finiti Solutions d.o.o.

Zelengorska 1G

Belgrade, Serbia

office@finiti.rs

4. Data We Collect and Why (Legal Basis for Processing)

We only collect information about you when we have a legitimate reason to do so – for example, to provide our services, communicate with you, or improve our services.

We collect and process the following personal data based on the described legal grounds:

Contact Form:
- Data Collected: Your name, email address, and the content of your message.
- Purpose: To respond to your inquiry and manage our communication with you.
- Legal Basis: This processing is based on our legitimate interest in communicating with potential clients and partners and providing customer support.
Job Application Form:
- Data Collected: Your name, contact details, CV, cover letter, and any other information you choose to submit as part of your application.
- Purpose: To assess your qualifications for a potential employment relationship and to manage our recruitment process.
- Legal Basis: This processing is a pre-contractual step necessary for us to consider your application.

5. How We Use Your Data

We use the data we collect for the following purposes:

To respond to your inquiries submitted via the contact form.
To manage the job application process, including evaluating candidates and communicating with them.
To provide, operate, maintain, improve, personalize, and expand our website.
To understand and analyze how you use our website.
To develop new products, services, features, and functionality.
To ensure quality, maintain safety, prevent fraud and improve our services.
To fulfill any legal obligations we may have.

6. Cookies and Web Beacons

Like most websites, our website uses cookies and similar technologies to enhance user experience. Cookies store information such as visitors’ preferences and the pages they access on our website. This information helps us understand how visitors use our website and allows us to tailor content and functionality based on browser type, device, and other information.

7. Data Sharing and Transfer

We may share your personal data with third-party service providers who perform services on our behalf (e.g., website hosting, IT support, cloud storage). We ensure that any such third party is contractually bound to comply with GDPR requirements.

We do not transfer your personal data to countries outside of the European Economic Area (EEA) without implementing appropriate safeguards, such as standard contractual clauses (SCCs) approved by the European Commission, to ensure that your data remains protected.

8. Data Security

We have implemented appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or destruction. We regularly review and update our security practices to ensure the highest level of protection.

9. Data Retention

We will retain your personal data only for as long as is necessary to fulfill the purposes for which it was collected.

Contact Form Data: We will retain this data for a period of up to one year from the last communication, unless a business relationship is established.
Job Application Data: We will retain this data for a maximum period of six months after the recruitment process is concluded, after which it will be securely deleted, unless you explicitly consent to us retaining your information for future job opportunities.

10. Your Rights (GDPR)

Under the GDPR, you have the following rights regarding your personal data:

Right of Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can ask us to correct any inaccurate or incomplete data.
Right to Erasure (“Right to be forgotten”): You can request that we delete your personal data under certain conditions.
Right to Restriction of Processing: You can ask us to limit the way we use your data.
Right to Data Portability: You have the right to receive your personal data that you have provided to us, in a structured, commonly used, and machine-readable format. You may also request that we transmit this data directly to another data controller, where technically feasible.
Right to Object: You can object to our processing of your personal data based on our legitimate interests.
Right to Lodge a Complaint: You have the right to lodge a complaint with a data protection supervisory authority, particularly in the Member State of your habitual residence, place of work, or place of the alleged infringement.

If you make a request, we have one month to respond. Please contact us if you would like to exercise any of these rights.

11. Children’s Information

Our website is not intended for children under the age of 13 (or the minimum age required by applicable law). We do not knowingly collect, use, or disclose any personal information from children under this age without parental consent. If we become aware that we have collected personal information from a child under the applicable age without verifiable parental consent, we will take steps to delete such information as soon as possible. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately.

12. Contact Information

If you have any questions about this Privacy Policy or wish to exercise any of your rights, please contact us at: office@finiti.rs.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be posted on our website. We encourage you to review it periodically.

We build trust and partnerships, not just software.